Buy customer service training course
Buy customer service training course from anywhere in the world - not just available in the UK - as an individual training course or as part of the 12 month action focused leadership and management training program. It's been delivered to organisations and companies of all sizes
Buy Customer Service Training Course to Deliver Yourself
If you are just looking for a one day customer service training course, ours has been delivered to some of the largest businesses in the UK and mainland Europe
You buy the tutor notes, PowerPoint slides, all the relevant handouts and activities you need.
12 Month Leadership Program, Sold Under License
This Management program holds your team accountable for achieving their part of the company vision. The license isn't as expensive as you might think.
If you're a training provider it can add a very lucrative income to your bottom line.
Book Our Customer Service Specialist to Deliver the Course For You
Our customer service specialists are not just qualified tutors, they have also managed their own businesses and led successful teams.
They deliver from bloody nose experience, not ivory tower philosophy.
Welcome to The Ultimate Leadership Training Consultancy
We are a
training course provider with a global reach. The Leadership and management programs we write are changing
the culture in some of the largest companies around and our trainers and
authors are all specialists in their field and experienced business leaders and
We specialise in management, leadership, coaching and HR
training courses and have done for many years. As well as the ability to buy customer service training course, we also deliver courses throughout
the UK and have ventured onto mainland Europe which was very exciting.
Our biggest success comes in the form of the 12-month Action
Focused Leadership and Management Program which is creating a high-performance
culture in many well know companies and organisations across the country. The
program comes with the Action Focused Reflective Logbook which is such a
powerful tool. It monitors success, encourages the learners to reflect and is
unique to this program.
We can deliver the training for you or we can train your
trainers to deliver the courses to your teams. We sell the 12 month Action
Focused Leadership and Management Program under license, train your team to
deliver it and keep in touch with them in case they need support.
Contact us to Buy Customer Service Training Course
So, what’s so special about us – What
makes us different
are very experienced multi award-winning business managers and team leaders who
are also training consultants and published authors. We deliver and write our
training programs from bloody nose experience not ivory tower philosophy. It’s
OK covering the change curve in the change management session but it doesn’t
teach you how to manage change! So, we don’t use it. Instead we use tried and
tested action focused techniques that have worked for us to implement change
within our teams and businesses.
We also get so
frustrated (and we're sure you do too) with one day training courses and even
some longer programs that don’t promote action. The tutor turns up, delivers a “presentation”,
covers some interesting information and at the end leaves. The team have had a
great day and leave happy with the day, but nothing happens, there’s no action
= Poor return of investment
What pain points or performance gaps
can we solve for you
Team members who have sat our one day training
courses and the 12 month action focused leadership and management training program
have produced amazing results and your team could to. They’ve learnt:
change their management style to suit the person they are managing rather than
expect the person they are managing to change themselves to suit the manager
manage their time, energy and interruptions. One manageress saved 2 hours per
day! By managing her time and delegating effectively
communicate more effectively by understanding DISC psychometric testing
recruit the best fit into the right position based on capability and core
manage changes effectively using a 5-stage goal orientated change management
use performance improvement plans as a positive development tool
manage conflict effectively by recognising needs and not just brushing them
under the carpet and hope they go away
deliver effective coaching sessions (by actively listening)
hold meetings that matter and implement a purposeful appraisal system
take affirmative action and promote growth
The proof in
our product, service and professionalism comes from our clients and you can
find our testimonials here. On several occasions’ clients have booked the 12 month Action Focused Leadership and Management Program on the back of attending the leadership
skills training course, in fact one booked the program during the first
break – it’s that powerful!
One of our favourite
testimonials from a recent Leadership training course is as follows:
"There has been so much I’ve gained from this session it is hard to list. The main thing I have taken from the training is greater confidence and motivation to be a great manager".
"Adrian, you should bring your skills to the council as a “trouble shooter” Please come back again". Sarah – (Planning Team Manager) – Greater Cambridge Planning Department
You can find more testimonials here
Some of the Clients our leadership expert has delivered training for:
So, to sum us up:
We are a
training course provider (based in Derbyshire) with a global reach, so where ever you are in the world we can help. The courses
we write, deliver and sell are changing the culture in some of the largest companies around and
our trainers and authors are all specialists in their field and experienced
business leaders and managers.
materials we produce and the management, leadership, coaching and HR books we
write can be found all over the UK, mainland Europe, the USA, South Africa and
Australia. We're excited to see where's next?
The next step
like any information about the one day courses we deliver, buy customer service training or to discuss the
contents of the 12 month Action Focused Leadership and Management Training Program
please don’t hesitate to contact us via the web site here or email one of the team
at email@example.com and we will be in touch.
Buy Customer Service Training Course
As well as lots of smaller businesses and organisations, below are examples of some larger organisations who have received training from our director of learning at Ultimate Leadership Training:
Please contact us to discuss any training requirements you have, we either deliver for you or sell you the course for your trainers to deliver to your team
Thanks for visiting our buy customer service training course page, here's a link to our homepage. A great book that we recommend is will it make the boat go faster, here
Buy Customer Service Training Course