What are leadership skills - Our Story

“What are leadership skills” - That’s the biggest question we are asked on our management skills course. It’s also the reason we have written the Action Focused Leadership and Management Program which we sell under license to training companies and companies with training departments – all over the world.

The Action Focused Leadership and management program.

This is a 12 month training program which holds managers and leaders accountable for achieving their part of the vision. 

"After attending a training program, delivered by Adrian, one manager at Slater Gordon saved themselves 2 hours PER DAY resulting in her being promoted" 

The action focused leadership and management program comes with the action focused leadership and management logbook which is a powerful tool empowering managers and leaders to manage their time, their people and their workload more effectively

This program is sold under license

If you are a training company the Action Centered Leadership and Management Program could generate £144,000 per year with just 10 clients

If you are a company with a training department the Action Centered Leadership and Management Program could slash your training costs

Our Story

Our program director, Adrian Close, is a multi-award-winning business development manager. He had developed teams and multi-million-pound businesses throughout the UK, mainland Europe and the U.S. and literature he has produced can also be found in Australia and South Africa.

We started out delivering customer service skills, complaint handling and telephone skills courses because they were in demand. We’ve had the pleasure of working with some fantastic clients and still do. 

The clients we originally delivered training sessions for included:

  • Lidl UK
  • Ladbrokes
  • Leeds Trinity University
  • Chatsworth House

... to name a few

This web site and the action cantered packages are a culmination and result of researching 100's of management, leadership, coaching and HR books; delivering first class training sessions to 100's (possibly 1000's) of businesses and actually running successful businesses ourselves and the next step was to develop management, leadership, coaching and HR training sessions. We've been working on the training sessions and delivering them over the last 5 years and we're really proud of the result.

We wouldn't include anything we wouldn't want our own empowered teams to know.

Our aim is to help businesses develop a plan to:

  • Build their own team
  • Drive profit
  • Retain staff
  • Hit targets
  • and remove interdepartmental barriers

What Are Leadership Skills

The following are some of the key skills we discuss in our Leadership skills course to answer the question "what are leadership skills'. We have an e-book you may be interested in, you can download it below:

1.     Developing a self-directed team of motivated people

2.    Problem solving and Critical thinking

3.    Creative and innovative out of box thinking

4.    Not being afraid to lead the team somewhere new

5.    Coordinating with others

6.    Developing own emotional intelligence

7.    Judgment and decision making

8.    Service orientation

9.    Developing the leaders of the future

10.  Flexibility

 “Effective leaders set high standards for performance and values, validate efforts and contributions, and ensure cooperative interaction and performance in a trusting, respectful work environment.”

Emotional Intelligence is such an important topic and well worth further research

As well as lots of smaller businesses and organisations, below are examples of some larger organisations who have received training from our director of learning at Ultimate Leadership Training:

spring care


Gatwick School



Please contact us to discuss any training requirements you have, we either deliver for you or sell you the course for your trainers to deliver to your team

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