Improve Negotiation Skills
We offer our Improve Negotiation Skills Training Course as either a one-day training course, smaller energetic bitesize sessions delivered virtually or part of our 12-month action focused leadership and management training program (which can also be delivered virtually) - All achieve excellent results and promote an action focused and high-performance culture - not just for managers and leadership teams but for team members at every level.
If you're looking for a negotiation skills training activity to improve negotiation skills, then the one on the right is excellent.
Before any training is delivered a lot of time is spent on ensuring the courses or bitesize sessions are right for you. We start with the end in mind and build all of your goals and core values into the heart of them so you are able to see the results instantly which makes for a great return on your investment.
When we think about leadership, at every level of the organisation, one of the characteristics that comes to mind is a person who is able to negotiate. Having a concise company vision and embedded core values will help all your team members negotiate more confidently because they have a better understanding of where the company is going - the why behind the aspect being negotiated.
If you'd like to chat with one of the team about booking a negotiation skills training course (or buying the course for your trainers to deliver) please don't hesitate to contact us
£25.00
You receive your copy instantly upon payment (no waiting)
Other Development Publications That Make a Difference:
Improve Negotiation Skills
- Preparation
- Discussion
- Clarification of goals
- Negotiate towards a Win-Win outcome
- Agreement
- Implementation of a course of action
Preparation
Before any negotiation takes place, a decision needs to be taken as to when and where the meeting will take place to discuss the problem and who will attend. Setting a limited timescale can also be helpful to keep the meeting on track.
This stage involves ensuring all the relevant facts of the situation are known in order to clarify each other’s position
Begin the conversation by explaining the purpose of the meeting. Set out the structure of the meeting, agree on the standards of behaviour required during the meeting and reassure each member about confidentiality – both prior to and after the meeting.
Don’t be afraid of referring to a pre-prepared script if you have one, it will help you stay on course and remember to focus on the issue and not the person
Discussion
During this stage, individuals or members of each side put forward the case as they see it, i.e. their understanding of the situation.
Key skills during this stage include questioning, active and mindful listening and clarifying points raised. It’s important to take notes during the discussion stage to record all points put forward in case there is need for further clarification. There's a saying among negotiators that whoever talks the most during a negotiation loses. Each side should have an equal opportunity to present their case.
Clarifying Goals
From the discussion, the goals, interests, and viewpoints of both or all parties of the disagreement need to be clarified. It is helpful to list these factors in order of priority. With this clarification it is often possible to identify or establish some common ground, as it becomes apparent in the Negotiation Skills training Activity. Clarification is an essential part of the negotiation process. Without it, misunderstandings are likely to occur which may cause problems and barriers to reaching a beneficial outcome.
If the negotiation is a performance management issue, you should have already spoken to the team member informally about the problem - informal resolution, pre-stage one of a performance improvement plan (PIP) – surprises can be very hard to handle! If you have been monitoring their behaviour or conduct, this should have been agreed with them earlier. If the meeting is just aimed at giving them a reminder about behaviour or conduct, then stick to that – be clear about what you are doing.
Negotiate Towards a Win-Win Outcome
This stage focuses on a 'win-win' outcome where both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration. A win-win outcome is usually the best result. Although this may not always be possible, through negotiation, it should be the ultimate goal. Suggestions of alternative strategies and compromises need to be considered at this point also.
Both parties should really listen to what each other has to say – while they may need to let off steam, they also need to keep an open mind and not jump to conclusions. It’s good to acknowledge each other’s position and any mitigating circumstances. Introduce your questions and explore the issues together. Stay clear of emotive language and don’t respond to manipulative behaviour.
Agreement
Agreement can be achieved once understanding of both sides’ viewpoints and interests have been considered. Like a parachute the mind is most effective when it’s open and it’s essential for everybody involved to keep an open mind in order to achieve an acceptable solution, we’d visit this in the preparation stage. Any agreement needs to be made perfectly clear so that both sides know what has been decided.
Discuss the options and make a decision, if necessary, organise a follow up meeting. After each meeting monitor and feedback on progress and continue to provide support where agreed. Document any agreement and give a copy to each person in the meeting.
Implementing a Course of Action
From the agreement, a course of action has to be implemented to carry through the decision. It’s also a good idea for each member of the negotiation to self-assess their own performance and whether or not there is any room for improvement for the next negotiation. This is the self-awareness and reflective part of emotional intelligence
Remember: “It isn't the mountain ahead that wears you out; it is the grain of sand in your shoe.” (Muhammad Ali)
If you’d like some further information of the Negotiation Skills Training Activity click here. Alternatively contact one of team.
We specialise in Management, Leadership, Coaching and HR training. We have created a 12 Month Action Focused Leadership and Management Program which we either deliver ourselves or sell under license for your trainers to deliver to your team (or training consultants to add to their portfolio of courses)
Improve Negotiation Skills at Every Level of the Business or Organisation
As well as lots of smaller businesses and organisations, below are examples of some larger organisations who have received training from our director of learning at Ultimate Leadership Training:
Please contact us to discuss any training requirements you have, we either deliver for you or sell you the course for your trainers to deliver to your team
Thank you for visiting our improve negotiation skills web page here's a link to our homepage. A book that helps us to improve negotiation skills is Will it make the boat go faster - here's a link
Improve Negotiation Skills - Improve Recruitment Skills - Improve Absence Management Skills - Improve Time Management Skills - Improve Team Building Skills - Improve Coaching Skills - Improve Management Skills - Improve Leadership Skills - Improve Emotional Intelligence - Improve Communication Skills - Improve HR Skills - Improve Hospitality Business - Improve Pub Business - Improve Hospitality Marketing - Improve Customer Service Skills - Improve Performance Management Skills - Improve Change Management Skills
Improve negotiation skills, see our negotiation skills training activities below. We deliver one day negotiation skills training courses, shorter negotiation skills bitesize virtual training sessions or as part of our leadership and management training program
Improve Negotiation skills