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managing conflict within a team


Develop your managers and leadership teams to develop their people and team to develop the business or organisation

We sell the 12-month Action Focused Leadership and Management Program under license, train your team to deliver it and keep in touch with them


Welcome to The Ultimate Leadership Training Consultancy 

We are a training course provider with a global reach. The Leadership and management programs we write are changing the culture in some of the largest companies around and our trainers and authors are all specialists in their field and experienced business leaders and managers.




When you buy this powerful managing conflict within a team training course you can be confident in the material as it has been successfully delivered to some of the largest companies and organisations in the UK and mainland Europe

This is possibly the best conflict resolution training course you will ever find and it's only £499 - yours to keep. This managing conflict within a team training course will help your team motivate, inspire and build a high performing atmosphere within your organisation where trust and co-operation prevail. 

The course promotes an environment where respect for the way other people think and behave are key. It will help the learners identify their own conflict style and that of the individuals in their teams. They will be able to list the reasons that conflict happen and put a plan in place to prevent it from happening in the future. If governments went on this course there'd be world peace - probably!

You get the following:

  • Course breakdown and suggested timings
  • Comprehensive trainer notes
  • PowerPoint slides 
  • Learner notes with the slides on
  • All the handouts 
  • A personal conflict development plan (to develop the learner, not the conflict). 
  • Some great activities to embed the importance and procedures for successful conflict management and develop the skills of your managers, supervisors and team leaders
  • The course also comes with a great role play activity "being assertive in a conflict situation". 

The managing conflict within a team training course for you to buy is just £499 and it includes all that is listed to the left. See further details below

Buy this course for £499

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Why do we think our managing conflict within a team training course is the best conflict resolution training course for you and your team?

A. The tried and tested comprehensive trainer notes - explain what needs to be taught and at what time. The notes indicate the best times to have breaks and lunch and are easy to follow. 

B. The Power point slides - ARE NOT full of notes, funnily enough we put the notes on the tutor notes?! Most of the slides have relevant images for the visual learners and act as a backdrop to the discussions. 

C. Learner notes with the slides on - for the learners to make notes as you go

A great team down in Alton. It's people like this take make our job enjoyable

D. All the handoutsfor this course include:

  • The conflict management action plan
  • The conflict worksheet
  • Managing team conflict
  • Top tips for handling conflict
  • Analysing conflict styles
  • Comparing conflict styles

E. The Role Play - When you buy this managing conflict within a team training session you also receive a "being assertive in a conflict situation" role play. Obviously not everyone likes role, but in this case it doesn't matter because you need some observers (which actually is part of the role play, they just don't know it). it's a powerful training activity and you'd struggle to find a better one anywhere else. Infact, activities like this range from £150 - £500, so £499 for the whole course and materials really is a bargain. 

The very best managing conflict within a team training course breakdown


The best managing conflict within a team training course is broken down into four sessions.


Session 1

Examples of conflict situations and what trigger them

10:00 - 11:30

After the introductions and housekeeping we go straight into an activity that highlights the importance of communication. It's a great activity with surprising outcomes. 

we'll then look at the main causes of conflict and what trigger them




Session 2

The process to manage conflict

11:45 - 12:30

After a short comfort break we look at real workplace scenarios and analyse what started them.

Then we'll discuss and learn about the management approaches that lead to positive outcomes of conflict




Session 3

Conflict management styles and conflict mapping

13:00 - 14:15

After a well deserved lunch break we analyse the different conflict management styles and the learners work out which one suits them the most.

We then have a look at communication and being assertive in a conflict situation. This includes people's needs at work and conflict mapping.




Session 4

Role Play

14:30 - 17:00

After our last comfort break it's straight into the role play, "being assertive in a conflict situation"

It's a brilliant session, if you have some team members who really don't want to take part they can be the observers (which is part of the role play)!

Just before we finish with questions and feedback we have a look at the after course development program which will help embed the learning further. 


But this training course and all the materials for just £499

Contact one of the team for further information


Thanks for visiting our managing conflict within a team training course web page here's a link to our homepage. You my also be interested in reading our book recommendation which is the five dysfunctions of a team - more info here

...Companies who have received training from our management, leadership, Coaching and HR specialist include:

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