Leaders walk the walk, they perform all tasks including the unglamorous
ones it demonstrates the task isn't beneath no-one, they also walk slowly
Tip 2 - Walk the Walk - Back up your words with action.
Do as I say and do as I do – not do as I say and not what I do!
Leading by example is simple. It doesn’t mean performing every duty
just to prove your worth. Lots of managers and leaders think they have to do everything;
all this does is produce an over dependant team of frustrated and demotivated
team members who feel worthless.
One of the worst things a leader can do is have an “open-door
policy”, you’ll get nothing done, get frustrated with your lack of work
completed and start snapping at people. You need to plan you day so that you
complete your most important task when your energy levels are high, close your
door for 90- minutes and crack on. Your team need to know this is happening and
not to disturb you unless the office is on fire!
Note: Performing every duty is not an exercise is criticising the
performance of your team members - It’s about setting a positive example.
Don’t ask your staff to do anything you wouldn’t be prepared to do, leaders walk the walk, they're capable of getting it done
Be seen to do the occasional ‘unglamorous’ task. For example, if you
use the coffee facilities ensure you are down to clean it once a week
If tasks like these are always given to the receptionist, or the
lowliest or newest member of the team, it will seem more like a punishment. If
you the leader and manager are mucking in to ensure that your high standards
are adhered to, it demonstrates the task isn't beneath no-one.
There is a great book written by James Kerr called Legacy. In
the book James Kerr goes deep into the heart of the world’s most successful
sporting team, the legendary All Blacks of New Zealand. The information within
the book is all about building a high-performance culture, and every company
and leader can learn from it. The first chapter is about character.
SWEEP THE SHEDS – Never be too big to do the small things that need to
be done. This basically means that after every game the All Blacks clean up
their own mess, how many managers and leaders in companies and organisations
all over the world could learn from this?
Do the job well! After all, you want your staff to follow your
Top tip, while you are walking the walk, walk slowly. This means take
your time to chat and get to know your people, not all in one day but throughout
“How’s your week so far”?
“How are you getting on with such and such”?
“I remember you saying it’s your little boy/girl’s birthday this week,
have you anything planned”?
The last one is a “must not forget date” and is a sign that a leader
knows his team. Obviously if you are responsible for a huge team you should know
the MNF dates of your directs and they theirs.
and more are discussed in our 12 month action focused leadership and management
program which holds the team responsible for achieving their part of the
Leaders Walk the Walk
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Leaders Walk the Walk