Communication Skills Training Program

One to one personal development and coaching to improve an individuals communication skills

I charge £199 per 90-minute session.

However - For 6 one to one sessions which will improve your team member's communication skills I charge £995, so effectively one of the six would be free. 

Each session will have your company core values at their heart and we add - the pursuit of excellence and quality in everything we do.

We suggest the sessions start first thing (I am available from 07:00), so your team member has the information at the forefront of their mind and the after-session activity to work on straight away.

I would also suggest they are weekly; Monday or Tuesday would be the most effective as your team member will have the whole week to work on the skills they learn, however we are flexible on times and days.

Contact us to book your team member into the diary

Session One: Introductory coaching session to highlight the 6-day program goals

  • Initial introduction
  • Initial coaching session
  • Highlighting goals from the above
  • Taking the I out of the conversation (listening techniques)

After session activity/concentration: Taking time to listen

Session Two: Communication Skills

  • Quick review of previous week
  • The benefits of effective communication
  • Know who our audience are (Introducing DISC)
  • My own effective communication model
  • More active listening skills

After session activity/concentration: Remove communication barriers

Session Three: Advanced Communication Skills and DISC

  • Quick review of previous week
  • Introduction to DISC
  • Team member completes a DISC psychometric test paper + analysis
  • Consistent characteristics
  • Profiling the team

After session activity/concentration: Profile team members they come in touch with and adapt communication to suit the recipient

Session Four: Improving emotional intelligence

  • Quick review of previous week
  • What is emotional intelligence
  • Team member completes an EI test paper + analysis
  • Improving EI and development goals

After session activity/concentration: Self-reflection and preparation for the managing time session

Session Five: Managing time

There is an activity the team member will complete before this session which they receive after the previous session. The team member will be asked to complete a time management log which we can discuss and analyse in the managing time session. The activity logs the team members daily tasks, their energy levels throughout the day (key to managing time) and any interruptions they have.

  • Quick review of previous week
  • Clock time and real time
  • Feedback from pre-session activity
  • Prioritising tasks (5 steps)
  • Actions, to do lists and managing interruptions
  • Working in blocks

After session activity/concentration: Manage time more effectively

Session Six: Managing stress and increasing positivity

  • Quick review of previous week
  • Circle of influence
  • Tips for reducing stress
  • Choosing a positive state of mind

After session activity/concentration: Building excellence and quality in every action, thought and conversation

The personal development log

As part of the team member's continual development with respect to emotional intelligence they will be issued with a personal development log and weekly reflective journal. They will be encouraged to plan time into their week to reflect on their own performance. This log can be used in their one to one sessions with their line manager to chart their ongoing improvements in the areas covered by the training.

As I mentioned before if the sessions are held on Monday morning I could also have a 15 minute end of week debrief with the team member on Friday if that works? This will keep them accountable for achieving the tasks during the week and offer further support if needed.

Here are what other clients have said -> Client testimonials

Contact us to book your team member into the diary to their 6 week coaching

...Companies who have received training from our management, leadership, Coaching and HR specialist include:

Please contact us to discuss any training requirements you have, we either deliver for you or sell you the course for your trainers to deliver to your team

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